Shuruudaha Adeegga

Markaad isticmaasho caanoonline.com ama app-ka CaanoOnline, waxaad oggolaatay shuruudahan.

1. Dalabka

Dalabku wuxuu dhammaystirmaa marka aad hesho lambar dalab (tus. CO-1001). Waxaan kula soo xiriiri karnaa si aan u xaqiijino.
Waxaan iibinaa tafaariiq oo keliya. Hilibka waxaa lagu iibiyaa 1kg, ½kg ama ¼kg; miisaanku wuxuu yara kala duwanaan karaa.
Haddii alaab dhammaato, waan kula soo xiriiraynaa si aan kuugu beddelno ama uga saarno dalabka.

2. Qiimaha iyo gaarsiinta

Qiimayaashu waa doollar ($). Qiimaha gaarsiinta wuxuu ku xiran yahay degmadaada, waxaana lagu tusayaa ka hor intaadan dalbin.
Waxaan gaarsiinaa degmooyinka Muqdisho. Waqtiga gaarsiintu waa qiyaas; roob, ammaan ama waddooyin xiran ayaa dib u dhigi kara.
Fadlan joog goobta aad sheegtay oo taleefankaaga furan ahaado.

3. Lacag-bixinta

Waxaad ku bixin kartaa EVC Plus, eDahab ama lacag caddaan ah marka laguu keeno (haddii la oggol yahay).
Lacagta mobile-ka waa in loo diraa lambarka ganacsiga ee bogga ku qoran oo keliya. Shaqaalaheennu marnaba kuma weydiin doonaan PIN-kaaga.
Dalabka lacagtiisa la sii bixiyay wuxuu bilaabmaa marka lacagta la xaqiijiyo.

4. Celinta iyo lacag-celinta

Alaabta hubi marka laguu keeno. Haddii ay tahay mid khaldan, dhaawacan, dhacday (expired) ama aan cusbayn (hilib, kalluun, digaag, khudaar, miro), u sheeg darawalka ama nala soo xiriir 24 saacadood gudahood.
Waxaan kuu beddeleynaa alaabta ama kuu celineynaa lacagta (isla habkii aad ku bixisay).
Cuntada la furay ama si khaldan loo kaydiyay lama celin karo, haddii aysan cillad lahayn markii la keenay.

5. Joojinta dalabka

Waad joojin kartaa dalabka inta aan darawalku qaadin — nala soo xiriir. Haddii aad hore u bixisay, lacagta waa laguu celinayaa.

6. Akoonka iyo isticmaalka

Ilaali erayga sirta ah. Ha isticmaalin adeegga si khiyaano ah (dalabyo been ah, aflagaado shaqaalaha). Waxaan xiri karnaa akoon ku xadgudba shuruudahan. Akoonkaaga waad tirtiri kartaa: Tirtir Akoonka.

7. Masuuliyadda

Waxaan ku dadaalnaa in macluumaadka iyo sawirrada alaabtu saxsanaadaan; sawirrada qaar waa tusaale. Masuuliyaddayadu kama badna qiimaha dalabka.

8. Xiriir

support@caanoonline.com · Naga Soo Xiriir · Siyaasadda Xogta

Terms of Service (English)

By using caanoonline.com or the CaanoOnline app you agree to these terms.

1. Orders

An order is placed when you receive an order number (e.g. CO-1001). We may contact you to confirm it.
We sell retail only. Meat is sold in 1kg, ½kg or ¼kg portions; weights may vary slightly.
If an item is out of stock we will contact you to replace or remove it.

2. Prices and delivery

Prices are in US dollars ($). The delivery fee depends on your district and is shown before you order.
We deliver across Mogadishu districts. Delivery times are estimates and may be affected by weather, security or road closures.

3. Payment

Pay with EVC Plus, eDahab or cash on delivery (where available).
Mobile money must only be sent to the merchant number shown on our site. Our staff will never ask for your PIN.
Prepaid orders are processed once payment is confirmed.

4. Returns and refunds

Check your items on delivery. If an item is wrong, damaged, expired or not fresh (meat, fish, chicken, vegetables, fruit), tell the driver or contact us within 24 hours.
We will replace the item or refund you (via the original payment method).
Opened or improperly stored food cannot be returned unless it was faulty on delivery.

5. Cancellation

You may cancel before the driver picks up your order — contact us. Prepaid amounts will be refunded.

6. Accounts and acceptable use

Keep your password safe. Do not misuse the service (fake orders, abuse of staff). We may suspend accounts that violate these terms. You can delete your account at any time: Delete Account.

7. Liability

We try to keep product information and images accurate; some images are illustrative. Our liability is limited to the value of your order.

8. Contact

support@caanoonline.com · Privacy Policy